Websites Designed to Turn Visitors Into Customers
More clicks. More sales. Less guesswork.
We design clear, easy-to-use websites that help visitors buy, book, and follow through.
Get a free site reviewWhere customers get lost.
- When it's unclear where to click
- User flow feels disconnected
- Mobile experience is frustrating
- Too many steps
- Getting sent off-site
How we can help.
- We organize information so users intuitively know what to do
- We lower ticket fees reducing lost revenue and improving customer satisfaction
- We lead users to the buy now button and give them the confidence to click
A little about our process
- Review
- We analyze current sites and audience to identify drop-offs and conversion issues
- Plan
- We reconstruct the experience around real user behavior
- Build
- We design and implement a clean, focused interface
- Launch and Support
- We help you go live with confidence
Our client saved 83% in ticket fees.
The music venue sold presale tickets through a third-party ticketing platform and paid nearly $1,600 in fees on 250 tickets, heavily cutting into event revenue.
"I wound up paying almost $1600. And I'm just flabbergasted. Like, EventBrite is turning into Ticketmaster. That's insane." -Venue Owner
The Backline UX Solution
We redesigned the venue website and embedded native ticket sales directly on their site:
- On-site checkout experience
- Lower processing fees by over 80%
- Same secure purchasing proces for fans
Results
| Platform | Tickets | Ticket Fee | Total fees |
|---|---|---|---|
| EventBrite | 250 | $6.40 | $1,600 |
| Venue Site | 250 | $1.08 | $270 |
Impact
$1,330 saved (83% reduction in fees)
More revenue stayed with the venue - funding future shows instead of platform costs.
Lower fees for patrons to pay - higher conversion rates and return customers.
Takeaways
- Website-embedded ticketing drastically lowers platform costs
- Better UX increases presales while protecting margins
- Venues keep control of their customers and revenue
Let's talk about how we can improve your site.
Contact us for a free website review.
Send your site - we'll reply with how we can help
Contact Us
Or reach out to us by email.
contact@backlineux.com